Security Policy

Last Updated: 2025

UAG Services Pty Ltd (ABN 20 508 692 637), located at 7 Royan Pl, Bayswater North, VIC 3153, is committed to protecting your personal and payment information. This Security Policy outlines our measures to safeguard your data, in compliance with the Privacy Act 1988 and PCI DSS. Check this page regularly for updates.

1. Data Security

We take reasonable steps to secure your personal information, including data from forms, accounts, or click-and-collect orders. Our measures include:

  • 256-bit TLS encryption for all data transfers.
  • Firewalls, anti-virus software, and email filters to protect electronic systems.
  • Password-protected access controls for our databases.
  • Secure, access-controlled facilities for hard-copy data storage.

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. See our Privacy Policy for details on data handling.

2. Payment Security

We do not store credit card information. Instead, we securely transmit it to our bank via eWAY Payment Gateway, a PCI DSS-compliant processor for thousands of Australian merchants. eWAY features:

  • 256-bit TLS encryption for all transactions.
  • Bank-grade data centers for encrypted storage.
  • Automated payments with immediate responses.
  • No access to your full credit card number by UAG Services or third parties.
  • Direct fund transfers from your card to our merchant account.

Learn more at www.eWAY.com.au.

3. Data Breaches

In the unlikely event of a data breach, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme. We will take prompt action to mitigate risks and inform you of next steps.

4. Accessibility

We aim to meet WCAG 2.1 accessibility standards to ensure our website is usable for all visitors.

5. Contact Us

For security-related questions, contact us at:

UAG Services Pty Ltd
7 Royan Pl, Bayswater North, VIC 3153
Phone: 03 8750 0926
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