1. What We Collect

We may collect the following information when you use our website:

• Name and job title
• Contact details (e.g., email address, phone number)
• Demographic information (e.g., postcode)
• Preferences and interests (e.g., for product inquiries)
• Other data from surveys or offers

2. How We Use Your Information

We use your information to:

• Maintain internal records.
• Improve our LED warning lights and traffic control products.
• Send promotional emails about new products or offers (if you opt in).
• Contact you for market research via email or phone.
• Customise the website based on your interests.

We retain data only as long as necessary for these purposes or as required by law. If you’re in the EU, you can request data deletion under GDPR.

3. Cookies and Tracking

We use cookies to enhance your experience. Cookies are small files stored on your device to analyze web traffic and tailor content. We use:

• Essential cookies for website functionality.
• Analytics cookies to track page usage (data is anonymized).

You can accept or decline cookies via your browser settings. Declining cookies may limit website functionality. No cookies access your device beyond the data you share.

4. Security

We protect your data with SSL encryption for all transactions and secure storage practices. We follow physical, electronic, and managerial procedures to prevent unauthorised access. In case of a data breach, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme. See our Security Policy for details.

5. Third-Party Links

Our website may include links to third-party sites. These sites have their own privacy policies, and we are not responsible for their practices. Review their policies before sharing information.

6. Your Rights

You can control your personal information by:

• Opting out of marketing emails via a checkbox in forms or by contacting us.
• Requesting correction of inaccurate or incomplete data.
• Requesting access to or deletion of your data (subject to legal obligations).

We will not sell, share, or lease your data to third parties without your consent, unless required by law. If you opt in, we may send third-party promotional offers we think you’ll find interesting.

7. Accessibility

We aim to meet WCAG 2.1 accessibility standards to ensure our website is usable for all visitors.

8. Contact Us

For privacy-related questions or to correct your data, contact us at:

UAG Services Pty Ltd
7 Royan Pl, Bayswater North, VIC 3153
Phone: 03 8750 0926
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